DTV_Tech_Refund_Policy.pdf
Refund Policy – DTV Tech Solution
1. Services Covered
Our refund policy applies to services purchased through dtvtechsolution.com, including but not limited to:
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Software Development
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IT Consulting
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Digital Solutions
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Any other custom services provided by us
2. Eligibility for Refund
Refunds will only be issued under the following conditions:
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The service has not yet started or significant work has not been completed.
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The client reports an issue within 7 days of payment, and we fail to resolve it within a reasonable time.
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For subscription-based services, refunds are available only for the unused portion of the subscription (if applicable).
3. Non-Refundable Situations
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If the service or project is completed or delivered as per agreed terms.
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Delays caused by client-side issues, such as lack of communication or failure to provide necessary information.
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Change of mind after work has started.
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Any third-party service charges (e.g., hosting, domain, APIs).
4. How to Request a Refund
To request a refund:
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Email us at Techsol4437@gmail.com with the following details:
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Order ID / Invoice Number
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Reason for refund
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Any supporting evidence (if applicable)
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Our team will review your request and respond within 5–7 business days.
5. Refund Processing Time
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Approved refunds will be processed within 7–14 business days to your original payment method.
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We are not responsible for delays caused by your payment provider.
6. Contact Us
For any questions about this policy, please contact:
■ Email: Techsol4437@gmail.com
■ Phone: +1 (929) 494-5460