Shipping Policy – DTV Tech Solution
1. Shipping Coverage
We ship products purchased through dtvtechsolution.com to customers within the United States and select international locations. Shipping availability may vary depending on the product and delivery address.
2. Processing Time
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods & Delivery Time
We partner with trusted carriers (e.g., UPS, FedEx, USPS, DHL) to ensure reliable delivery. Estimated delivery times are as follows:
-
Standard Shipping (U.S.): 5–7 business days
-
Expedited Shipping (U.S.): 2–3 business days
-
International Shipping: 7–14 business days (depending on location)
Delivery times are estimates and may vary due to carrier delays, customs clearance, or unforeseen circumstances.
4. Shipping Costs
Shipping fees are calculated at checkout based on product weight, size, destination, and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly indicated at the time of purchase.
5. Order Tracking
Once your order is shipped, you will receive an email with tracking information. Customers are responsible for monitoring the shipment status through the carrier’s website.
6. Damaged or Lost Packages
-
If your order arrives damaged, please contact us at Techsol4437@gmail.com within 48 hours of delivery with photos of the damaged product and packaging.
-
If your package is lost in transit, we will work with the carrier to resolve the issue. Please allow up to 10 business days for investigation.
7. International Shipping & Customs
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country. DTV Tech Solution is not responsible for delays caused by customs clearance.
8. Contact Us
For questions regarding shipping, please contact:
■ Email: Techsol4437@gmail.com
■ Phone: +1 (929) 494-5460